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Exchanges & Returns

Thanks for shopping with Jack Jees, customer satisfaction is our first priority, we want you to like our products and recommend us to others. If you are not completely satisfied we are here to help

*Any article purchased can be exchanged/returned within 30 days of purchase.
*The returned/exchanged item must be unused, unworn, unwashed with original tags/labels attached to it.
*Any article purchased without discount then it cannot be exchanged with the article which is on discount.
*In case of minor defects or damages during delivery Jack Jees can offer discount only rather than exchange or refund.
*This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.
*If you want to return any product, please complete the Return form and include it with your return shipment.
Don’t have a Return form. (Click here download).

*We take 10-14 working days for the process.
*If you request a for a return the purchase price (excluding delivery charges) will be returned back to you using the same method once we receive the returned order back from customer’s side and confirmed that it meets our stated condition above. Customers are responsible for any costs associated with returning the item to us. (We will return your payment through Bank Transfer or easy paisa)
*If you request for exchange our team will send you new product and you have to give that old product to our rider customer will be responsible for costs associated with the exchange process The courier replacement facility is available for limited cities only.

*Other cities customers have to send courier themselves and customer will be responsible for costs associated with it.

Click here to download the return form