100% Refund & Exchange Policy

Thank you for choosing Jack Jees. For exchanges/returns within Pakistan:

Within 30 days, return any unused item with tags.

Minor defects: Discount offered.

International orders: Contact us for help.

Initiate at wecare@jackjees.com with reason and order number.

Process takes 10-14 days.

Return refunds exclude delivery charges; customers cover return shipping.

Exchanges: our team sends new product, and you hand over old to our rider. Customer bears exchange costs.

Courier replacement in limited cities; others arrange and cover courier costs.

For more information visit our policy page (https://jackjees.com/pages/return-exchange-policy)